1 - Technological innovation through access convergence
1.1 Fixed-mobile convergence offers: convergent devices
1.2 Fixed-mobile convergence services Telecom services Fixed-mobile portals Instant messaging Fixed-mobile e-mail Entertainment services Content sharing
1.3 Home networks
2 - Innovation in service ranges
2.1 Quadruple play
2.2 TV service ranges Range strategies VOD and PPV The PVR HDTV Interactive TV
2.3 Internet access service ranges Bitrates on offer Innovative services associated with access
2.4 Service ranges associated with VoIP
2.5 Mobile service ranges Portals and partnerships Innovative services
2.6 Innovative bundles
3 - Innovation in pricing strategies
3.1 Free offers Free voice Free BB Free Mobile Free TV
3.2 High volume offers Marketed by ISPs Marketed by mobile operators
3.3 Fixed-mobile substitution offers Home Zone type offers Internet access via cellular network Fixed-mobile substitution using other wireless technologies Combined fixed and mobile rate plans
4 - Synthesis
Innovative services positioning in consumer market segments - IDATE (Use-IT)
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