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VOIP and instant messaging

15/10/2015
VOIP and instant messaging have not harmed EU telcos



 IDATE has today published a new report, which shows:


• The introduction of VOIP and instant messaging have not harmed traditional European telcos and associated overall revenues


• In fact, there appears to be a small net benefit: losses to SMS revenues have been balanced by overall increases in revenue from data-tariffs -- driven by demand for services such as VOIP and instant messaging


• While there have undoubtedly been tough challenges for traditional telcos in Europe over the last 10 years, this report shows the biggest challenges have come from EU regulation and internal competition in the telecom industry, especially for voice calls (mobile termination, roaming, transition of telcos to managed VOIP, etc…)


> Read the full post

• Written with financial support from Google, the report is available here.

• Indepth market elements can also be found in reports regurarly published in the DigiWorld Reasearh catalogue from IDATE: “Communication Services”


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Vincent BONNEAU
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